The Price is Right – Except when it is Wrong…

unhappy customer fed up

Wouldn’t it be great if every person in the world bought your product or service? All you have to do is create something that everyone wants, right?

I hate to break it to you, but you’ll never be able to create a product or service that pleases everyone. If you try, more likely than not, all you’ll be doing is setting yourself up for failure.

The 80/20 Rule aka The Pareto Principle

Have you heard of the 80/20 rule? It’s a general saying that’s used heavily in the business world and it goes something like this:

80% of your sales come from 20% of your clients.

It can also mean 80% of your revenues come from 20% of your customers.

This is a good post about how price points can have a negative side effect. As a followup to the conversation this morning about pricing that revolved around http://www.neildavidson.com/dontjustrollthedice.html You can pick up the PDF version of the book there for free (as in beer).

So, what does that make the list of subjects that a founder should have under their belt?

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